Privacy policy

Last Updated:Β July 20, 2026

AtΒ LuxPillo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.

This Privacy Policy applies to customers who use our website and services.

Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information, including:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Order details
  • Website usage information

Payment information is processed securely through trusted payment providers. LuxPillo does not store complete payment card details on our systems.

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Provide shipping updates and order information
  • Respond to customer inquiries
  • Process payments securely
  • Improve our products, services, and website experience
  • Prevent fraudulent or unauthorized activities
  • Communicate with you regarding your orders or requests

Payment Information

Payments are processed through secure third-party payment providers.

LuxPillo does not directly collect or store your complete payment card information. Payment providers handle payment processing according to their own security and privacy practices.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

  • Remember customer preferences
  • Improve website functionality
  • Understand website usage
  • Improve our services and marketing performance

You can manage your cookie preferences through your browser settings at any time.

How We Share Your Information

We may share your information when necessary to provide our services, including with:

  • Payment processing providers
  • Shipping and delivery partners
  • Website hosting and service providers
  • Legal authorities when required by applicable laws

LuxPillo does not sell, rent, or trade customers' personal information.

Data Security

LuxPillo takes reasonable measures to help protect customer information and maintain a secure shopping environment.

Our website uses SSL (Secure Sockets Layer) encryption technology to help protect information transmitted through our website.

While we work to protect your personal information, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Your Choices and Rights

You may:

  • Request access to your personal information
  • Request updates or corrections to your personal information
  • Contact us regarding questions about your personal information
  • Unsubscribe from marketing communications where applicable

To request assistance regarding your personal information, please contact our customer support team.

California Privacy Rights

If you are a California resident, you may have certain privacy rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Depending on applicable law, these rights may include:

  • Requesting access to the personal information we have collected
  • Requesting deletion of your personal information
  • Requesting correction of inaccurate personal information
  • Requesting information about how your personal information is collected and used
  • Opting out of certain sharing of personal information where applicable

LuxPillo will not discriminate against customers for exercising their privacy rights.

To submit a privacy request, please contact us using the contact information provided below.

Third-Party Links

Our website may contain links to third-party websites or services.

LuxPillo is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

Children's Privacy

LuxPillo does not knowingly collect personal information from children under the age required by applicable laws without appropriate consent.

If you believe a child has provided personal information through our website, please contact us so we can review the situation and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page, and the revised version will become effective immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is collected, used, or protected, please contact us.

Business Name:
LuxPillo

Business Email:
support@luxpillo.com

Phone:
+1 (646) 820-0997

Business Hours:
Monday–Friday
9:00 AM–5:00 PM (Pacific Time)

Business Address:
9909 Durant Dr, Beverly Hills, CA 90212, USA