Terms of service
Last Updated: July 20, 2026
Welcome to LuxPillo. These Terms of Service explain the rules and conditions for using our website, purchasing our products, and accessing our services.
By visiting our website or placing an order, you agree to these Terms of Service.
1. Use of Our Website
You agree to use the LuxPillo website only for lawful purposes and in accordance with these Terms of Service.
You may not use our website to:
- Engage in unlawful activities
- Attempt to damage, disrupt, or interfere with website functionality
- Use website content without proper permission
- Provide inaccurate information during account creation or checkout
LuxPillo reserves the right to restrict access to our website if these Terms are violated.
2. Product Information
We make every effort to provide accurate product descriptions, images, pricing, and information on our website.
However:
- Product colors may vary slightly depending on your device screen settings.
- Product measurements may have minor variations.
- Product availability may change without notice.
We reserve the right to correct product information, update details, or modify availability when necessary.
3. Online Store Terms
By using our website, you confirm that:
- You are providing accurate and complete information during checkout.
- You will use our products and services only for lawful purposes.
- You are responsible for reviewing product details before purchasing.
4. Orders and Purchases
When you place an order with LuxPillo, you agree to provide accurate order and payment information.
We reserve the right to:
- Accept or decline orders
- Limit quantities
- Cancel orders when necessary
If an order is canceled after payment, eligible refunds will be issued according to our Return & Refund Policy.
5. Pricing and Payments
All prices displayed on our website are listed in the applicable currency shown at checkout.
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Payment information is processed securely through trusted payment providers.
6. Shipping and Delivery
LuxPillo currently ships within the United States only.
Shipping details:
- Standard Shipping: Free
- Order Cut-off Time: 5:00 PM (Pacific Time)
- Processing Time: 1β3 Business Days
- Estimated Delivery: 7β12 Business Days
For complete shipping information, please review our Shipping Policy.
7. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Eligible returns must meet the requirements outlined in our policy, including the applicable return timeframe and item condition requirements.
8. Customer Information
Customers are responsible for providing accurate information, including:
- Name
- Email address
- Phone number
- Shipping address
- Billing information
LuxPillo is not responsible for delays or issues caused by incorrect information provided by customers.
9. Acceptable Use / Prohibited Uses
You may not use our website or services to:
- Violate applicable laws or regulations
- Attempt unauthorized access
- Interfere with website security
- Copy or misuse website content without permission
10. Intellectual Property & Copyright
All content on the LuxPillo website, including text, images, graphics, logos, product descriptions, and design elements, is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or use our content without prior written permission from LuxPillo.
11. Third-Party Services
Our website may use third-party services, including:
- Payment providers
- Shipping providers
- Website tools and applications
These third-party services operate under their own terms and privacy policies.
12. Disclaimer
LuxPillo provides product information and services on an "as available" basis.
While we make reasonable efforts to keep information accurate, we do not guarantee that all website content will always be complete, error-free, or uninterrupted.
13. Limitation of Liability
To the fullest extent permitted by applicable law, LuxPillo shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.
14. Privacy
Your use of our website is also governed by our Privacy Policy.
We collect, use, and protect customer information in accordance with our Privacy Policy and applicable privacy laws.
15. Changes to These Terms
LuxPillo may update these Terms of Service from time to time.
Any changes will become effective immediately upon being posted on this page with the updated revision date.
16. Governing Law
These Terms of Service are governed by the applicable laws and regulations.
Any disputes arising from the use of our website or services shall be handled in accordance with the applicable legal requirements.
17. Customer Agreement
By accessing the LuxPillo website, browsing our products, or placing an order, you acknowledge that you have read, understood, and agree to these Terms of Service.
If you do not agree with any part of these Terms, please discontinue the use of our website and services.
Your continued use of our website constitutes your acceptance of any future updates to these Terms.
18. Contact Us
If you have any questions about these Terms of Service, please contact us.
Business Name:
LuxPillo
Business Email:
support@luxpillo.com
Phone:
+1 (646) 820-0997
Business Hours:
MondayβFriday
9:00 AMβ5:00 PM (Pacific Time)
Business Address:
9909 Durant Dr, Beverly Hills, CA 90212, USA